Refund policy

CANCELLATION POLICY / DORM POLICIES

Standard Rate: 
The cancellation is free of charge 7 days prior to the date of arrival, after this time we charge you 90% the room rate as cancellation fee,  if we could not sell the room more.

Non Refundable Rate: 
As of the moment, we don't offer Non-refundable rates. All rates are refundable; subject to terms and conditions.


Group booking ( 3 rooms and more ): 
Guests booking more than  2 rooms are required to pay the total cost of the booking in advance. If cancelled or modified up to 7 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 90% of the reservation will be charged. 


Important information : 
- No parties are allowed at the premises.
- Please note that the check-in and key-collection take place at the Site.
- Guests are required to show a photo identification upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
- Please inform us in advance of your expected arrival time. You can use the Special Requests box when booking, or contact us directly with the contact details provided in your confirmation.
- Languages spoken:    English, Tagalog, Bisaya